Previously on Naija Bank – (Pilot) The Chairman’s granddaughter asks him for a yacht and in order to accommodate this request he instructs the oblivious MD to ensure all income targets are increased by 100 per cent. The MD and one of the EDs observe a poorly located branch of Naija Bank which had been recently commissioned. The ED tasks the MD to sanction the head of branch expansion (Cole) who was responsible. However, the MD later decides to post him to the branch, threatening that profit-making was his only guarantee of keeping his job. Meanwhile, the subsequent staffing of the isolated branch is set to bring together a number of hopefuls looking for greener pastures…
It’s a sunny Tuesday morning. Outside Naija bank (Ajungle branch) two security guards are seen conversing by the trapdoors. A black Toyota Camry 2011 is seen entering the bank premises. A smartly dressed gentleman steps out from the back seat and gets a normal greeting from one security guard and a greeting with a military salute from the other. The gentleman nods and walks into the trapdoor.
Security guard 1: Bros, wetin do you?
Security guard 2: Wetin do me?
Security guard 1: Why you dey salute am like that?
Security guard 2: You no see im ID card? See the car sef. E fit be our new oga be dat.
Security guard 1: Is true o! I don fuck up.
The gentleman looks around the branch – there is a young man seated at the customer service desk, and a queue of customers gradually building at the teller point with one young female teller attending to them. He catches the attention of a mature lady who is sitting at a desk behind the teller point and she makes her way round to talk to him.
HOP: Good morning sir.
Gentleman: Good morning. How’s work?
HOP: Fine, sir. I used to see you at the head office before I was transferred. You’re Mr. Cole.
Gentleman: Yes! So you were also in head office before? (smiles) Which department?
HOP: I was in Customer Service Centre but I later got posted as Head of Operations. So what brings you to Ajungle branch?
Cole: (Hesitates) I am the new BDM for this branch.
HOP: Oh! You’re the one HR promised us (puzzled expression). Ah, I hope there’s no problem?
Cole: No…we’re doing some strategic realignment in the head office…Er, where’s my office?
HOP: This way, sir.
A young man alights from a motorcycle and walks towards the branch. He is holding a letter in his hand and seeks the assistance of the security guards.
Emeka: Good morning.
Security guard 1: Good morning, sir.
Emeka: Please, is this Ajungle branch?
Security guard 1: Yes sir.
Emeka: Thank you (he goes into the trapdoor).
Security guard 1: We dey Ajungle, im come dey ask whether dis na Ajungle branch!
Security guard 2: E fit be mystery shopper o.
Security guard 1: Is true sha.
Inside the branch Emeka goes to the customer service desk where the officer there directs him to the HOP. Emeka goes behind the teller point to the HOP.
Emeka: Good morning, ma.
HOP: Good morning. How can I help you?
Emeka: I was asked to report here (he hands over the letter and the HOP examines it for a few minutes)
HOP: Emeka, right?
Emeka: Yes, ma.
HOP: You are welcome. So I take it you’ve already worked as a teller before?
Emeka: No, ma. But I used to count money in my uncle’s shop back in the village.
HOP: (stares at Emeka with a blank expression then squeezes a half smile). That’s good. Grab a seat and just observe that teller. (As Emeka follows her instruction she turns to her computer and starts to type the following email:
Subject: Urgent request for EXPERIENCED bulk teller…
To be continued…